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Legal and Compliance
Last updated: October 2026
Welcome to Flora by Jonakee (“Flora”, “we”, “us”, or “our”), accessible at florabyjonakee.com. We operate an independent atelier offering artisanal, anti-tarnish handcrafted jewellery. By visiting our storefront or purchasing our pieces, you agree to be bound by these Terms of Service.
Flora by Jonakee is an Indian proprietorship operating out of Kolkata, West Bengal, India. For legal or commercial inquiries, you may reach our concierge at care@florabyjonakee.com.
All jewellery pieces featured on Flora are authentic, original designs handcrafted by artisan partners in India. We do not sell, reproduce, or endorse counterfeit goods, replicas, or unauthorized imitations of any luxury brand or third-party trademark. Every piece comes with our signature Certificate of Authenticity.
Flora by Jonakee operates strictly as an anti-tarnish demi-fine and fashion jewellery studio. All items listed across our store are crafted using hypoallergenic base metals, primarily 316L surgical stainless steel and brass, finished with 18K PVD gold plating, silver-tone rhodium, or protective nano-ceramic coatings.
Important Disclosure: Flora by Jonakee does not trade in, manufacture, or sell precious bullion, coins, solid gold, or solid silver jewellery. All pieces are classified under artificial, imitation, and anti-tarnish fashion accessories. All jewellery is 100% hypoallergenic, nickel-free, lead-free, and waterproof for daily use.
All prices listed on florabyjonakee.com are quoted in Indian Rupees (INR ₹) and are inclusive of all applicable goods and services taxes (GST). Shipping charges, if applicable for orders below the free shipping threshold of ₹2,000, are clearly displayed at checkout before payment.
Online transactions on Flora are processed through RBI-authorized payment aggregator Razorpay. We support UPI, credit cards, debit cards, and netbanking. Flora never stores or has access to your full card numbers, CVVs, or netbanking passwords. All payment sessions are encrypted via industry-standard SSL/TLS protocols.
Orders are processed and dispatched within 24 to 48 business hours. Delivery timelines and return terms are governed by our dedicated Shipping Policy and Refund Policy. We provide a 6-month anti-tarnish warranty covering unexpected discoloration under standard recommended care.
These terms shall be governed by and construed in accordance with the laws of India. Any legal disputes arising out of your purchase shall be subject to the exclusive jurisdiction of the competent courts in Kolkata, West Bengal.